4rbet Privacy Policy

This Privacy Policy ("Policy") describes how 4rbet ("we", "us", "our", "Platform") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "Player", "User") who access or use the 4rbet website at 4rbet.bio, including all games, betting markets, account services, payment processing, and customer support. By registering an account or using the 4rbet platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.

4rbet is committed to protecting the privacy and security of your personal data. We operate in accordance with applicable data protection principles and take reasonable technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, or destruction. This Policy applies to all players registered on the platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh.

4rbet collects personal information from you in three primary ways: information you provide to us directly, information generated automatically as you use the platform, and information received from trusted third-party partners such as payment processors and identity verification services. We collect only the minimum information necessary for the purposes described in this Policy and do not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data) unless this is strictly required for identity verification purposes in compliance with applicable anti-money laundering regulations.

The categories of personal information we collect are set out below. We encourage you to read these carefully so you understand exactly what data 4rbet holds about you and why.

4rbet uses the personal information we collect for the following purposes: (a) Account management — to create, maintain, and administer your account, process your login, verify your identity through KYC procedures, and manage your account preferences. (b) Transaction processing — to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate records of all financial activity on your account. (c) Platform operation and improvement — to provide access to games and betting markets, personalise your experience, resolve technical issues, and improve platform performance based on aggregate usage data. (d) Customer support — to respond to your queries, investigate and resolve complaints, and provide assistance through live chat or email. (e) Regulatory compliance — to verify your age (21+ only), comply with anti-money laundering and counter-terrorism financing obligations, and report to relevant authorities where required by law.

4rbet may also use your contact details (email address and mobile number) to send you account notifications, transaction confirmations, promotional offers, and updates about new games or betting markets that may be of interest to you. You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing communications will not affect the delivery of service-critical notifications (such as deposit confirmations and account security alerts), which will continue to be sent as necessary.

4rbet processes your personal data on the following legal grounds: (a) Contractual necessity — processing is required to fulfil our contractual obligations to you as a registered player, including account management, transaction processing, and delivery of the services you have signed up for. (b) Legal obligation — processing is required to comply with applicable laws and regulations, including age verification (21+), anti-money laundering checks, and tax reporting requirements. (c) Legitimate interests — processing is carried out to pursue our legitimate business interests, including fraud prevention, platform security, and improving the quality of our services, provided that these interests do not override your fundamental privacy rights. (d) Consent — where we rely on your consent as the legal basis for processing (for example, for sending marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of any prior processing.

4rbet does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.

All third parties with whom 4rbet shares personal data are required to process that data only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection laws. We do not permit third-party service providers to use your data for their own purposes or to share it with further parties without our express authorisation.

4rbet handles all financial data with the highest level of care. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a partner bank account, the transaction details are transmitted via SSL-encrypted connections. 4rbet does not store your full mobile banking PIN, internet banking password, or any equivalent authentication credential on our servers. Payment credentials are handled exclusively within the secure environment of the relevant payment service provider.

All financial transaction records are retained for the minimum period required by applicable financial regulations and anti-money laundering laws. During this retention period, access to transaction records is strictly limited to authorised 4rbet personnel and any regulatory body with a lawful right of access. Transaction records may be used internally to resolve disputes, investigate suspicious activity, and produce reports required by applicable law.

4rbet uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, maintain your login session, and analyse how players interact with the site. Cookies are small text files stored on your device by your browser. They do not contain your password or any sensitive financial information. The cookies used by 4rbet fall into the following categories: (a) Essential cookies — required for the platform to function correctly, including session management and security tokens. These cannot be disabled without breaking core platform functionality. (b) Analytical cookies — used to collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where players encounter errors. This data helps us improve the platform. (c) Preference cookies — used to remember your settings, such as language preference and notification configuration.

4rbet does not use third-party advertising cookies or behavioural tracking cookies that build profiles of your browsing activity across other websites. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent certain features of the platform from working correctly, including the ability to stay logged in during your session.

4rbet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or as necessary to fulfil the purposes described in this Policy. The retention periods we apply are as follows: (a) Account registration data is retained for the duration of your account and for a minimum of 5 years following account closure, in line with anti-money laundering regulatory requirements. (b) Transaction records are retained for a minimum of 5 years from the date of each transaction, or longer if required by applicable financial regulations. (c) Customer support communications are retained for 2 years from the date of the most recent interaction. (d) Technical and usage data (IP logs, device logs, session logs) is retained for 12 months, after which it is automatically deleted or anonymised.

When the applicable retention period expires, 4rbet will securely delete or anonymise your personal data so that it can no longer be used to identify you. Where deletion is not immediately possible (for example, because data is stored in backup systems), we will isolate the data from active processing until deletion is possible. You may request early deletion of your data at any time (subject to the legal retention obligations above) by contacting our support team at [email protected].

4rbet recognises and respects your rights in relation to your personal data. You may exercise the following rights at any time by contacting our support team at [email protected]. We will respond to all verifiable data subject requests within 30 days of receipt. In some cases, we may need to verify your identity before processing your request.

4rbet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage of sensitive account data at rest; access controls that restrict access to personal data to authorised personnel only, on a need-to-know basis; regular security audits and penetration testing of our platform infrastructure; and incident response procedures that ensure prompt action in the event of a security breach.

Despite our best efforts, no security system is impenetrable and no method of data transmission over the internet can be guaranteed to be 100% secure. If you believe your account has been compromised or you have identified a security vulnerability on the 4rbet platform, please notify our support team immediately at [email protected]. We take all security reports seriously and will investigate promptly. You can also help protect your account by using a strong, unique password and not sharing your login credentials with anyone.

The 4rbet platform is intended exclusively for adults aged 21 and above. We do not knowingly collect personal information from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the relevant account, delete the personal data, and return any deposits made (less any amounts wagered, in accordance with our Terms and Conditions). Parents and guardians are encouraged to use device-level parental controls and content filtering tools to prevent underage individuals from accessing online gambling platforms.

4rbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform services. When material changes are made to this Policy, we will notify registered players by publishing a notice on the platform or by sending a notification to the registered email address or mobile number on record. The updated Policy will be effective from the date of publication at 4rbet.bio/privacy-policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the 4rbet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 4rbet handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the platform, or by email. We aim to acknowledge all privacy-related queries within 24 hours and provide a substantive response within 30 days.

This Privacy Policy is written in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail. All data subject requests and formal privacy complaints must be submitted in writing to [email protected] for our records.